 Moroccan rugs: taznakht atlas berber rugs, berber kilim runners, we have a humble selection from all the tribes...
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Shipping Policy
Free shipping on selected items. We will contact you if your item requires shipping charges. (Mosaic tables, marble tables, wooden furniture and extra large items are at an extra cost)
Furniture products ship by truck and therefore have a separate schedule of fees. The dollar amount used to calculate the cost of delivering furniture is based only on the total dollar amount of the selected furniture products. If your purchase includes both furniture and general accessory products, the cost of shipping each group will be computed separately.
Shipping is at EXTRA COST for Alaska, Hawaii, Puerto Rico & Canada. For more information please email us or call us at (727)251-4803
For orders placed online, justmorocco.com accepts MasterCard, Visa, Discover . For orders placed by phone, we also accept personal checks, money orders, cashier's checks and wire transfers. Credit card bank authorizations will be obtained upon order placement. Personal checks are subject to a short holding period.
   
when do we charge your card?
Orders scheduled to be shipped within one week of order placement are not charged to your card until your order ships. Usually items will arrive within 3 to 10 business days. If in the event your item is taking longer please email us or contact us at 727-251-4803. Purchases having long lead times, such as furniture, are charged in two installments: 50% upon order acceptance, and the balance when your merchandise is ready to be delivered ( NOT APPLIED ON SPECIAL ORDER ITEMS )
Return Policy
Your complete satisfaction with our products is guaranteed! General merchandise items may be returned or exchanged in their original packaging within 10 days of receipt. Furniture purchases and custom orders are subject to slightly different rules which are described and not returnable.
justmorocco.com will not refund the shipping charges for returned items nor pay for the shipping of returned items unless the items delivered were either not what you ordered or arrived damaged. Shipping of large items by freight requires claims to be filed and your refund or damages will come directly from the freight company. In these cases, you must contact us immediately upon receipt and we will arrange for a pickup of the goods.A 15% service fee will be charged on returned orders.
HOW TO MAKE A RETURN
If you wish to make a return or exchange, please follow these steps:
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Contact our customer service and obtain an RMA (return merchandise authorization) number. Our store will only be able to accept return packages clearly marked with an RMA number. If you have not be assigned an RMA number you will not receive a refund. |
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| 2. |
Pack and seal your return security in its original packaging. Clearly mark the RMA number on the outside of the box. Packages must be returned postage paid. We also recommend that you insure all packages since otherwise you will be responsible for any damage during the return shipment. justmorocco.com will not accept C.O.D. deliveries. |
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| 3. |
Ship the product to us, insured, postage paid.
Please call us for ALL RETURNS | |
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